Josh Sutton Coaching
Effective Date: June 2023
Information We Collect:
1.1 Personal Information: When you engage with our coaching services, we may collect certain personal information, such as your name, email address, telephone number, and other contact details. We only collect personal information that you voluntarily provide to us or that is necessary to provide our coaching services. This may include sensitive information due to the nature of the conversations. All information will be stored securely using encryption.
1.2 Payment Information: If you make any payments for our coaching services, we may collect payment-related information, such as your credit card or other payment details. However, we do not store or retain any payment information ourselves. All payment transactions are securely processed by third-party payment processors, and we will never have access to your sensitive payment information.
1.3 Usage Data: We may automatically collect certain information about your use of our coaching services, including your IP address, browser type, operating system, and other technical information. This information is collected through cookies and similar tracking technologies and helps us analyse trends, administer the site, and improve our services.
2. Use of Information:
2.1 Provision of Coaching Services: We use the personal information you provide to deliver our coaching services to you. This includes communicating with you, scheduling sessions, providing coaching materials, and responding to your inquiries and requests.
2.2 Service Improvement: We may use aggregated and anonymized information to analyze trends, monitor user engagement, and improve our coaching services. This information does not personally identify you.
2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our coaching services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
3. Data Sharing and Disclosure:
3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our coaching services. These service providers will have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government regulations.
4. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
You have certain rights regarding your personal information, including:
5.1 Access and Correction: You can request access to the personal information we hold about you and request corrections or updates if necessary.
5.2 Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
5.3 Consent Withdrawal: If we rely on your consent as the legal basis for processing your personal information, you can withdraw your consent at any time.
5.4 Erasure: You can request the erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.